Shipping Conditions:
Delivery Timeframe: We strive to process and ship orders within 2-3 business days from the date of purchase.
Shipping Provider: Orders within Lithuania, Latvia, and Estonia are typically shipped through our trusted shipping partner, Omniva.
International Orders: For orders outside of Lithuania, Latvia, and Estonia, please contact us via email at rytis.dobilas@gmail.com for shipping options and rates.
Returns Conditions:
30-Day Return Policy: If you’re not completely satisfied with your purchase, you may return the item within 30 days of receiving it.
Condition of Return: To be eligible for a return, the item must be in its original condition and packaging, unused, and free from damage or signs of wear.
Exclusions: Please note that custom-made items, which are not found to be defective upon inspection, are not eligible for return.
Return Process: If you wish to initiate a return, please contact our customer support team at rytis.dobilas@gmail.com to receive further instructions and obtain a return authorization.
Return Shipping: Return shipping costs are the responsibility of the customer, unless the return is a result of an error on our part or if the item is found to be defective upon inspection.
Refunds: Once we receive the returned item and verify its condition, we will process your refund or exchange. Refunds will be issued to the original payment method.
Please feel free to reach out to us with any questions or concerns regarding your order, shipping, or returns. Your satisfaction is important to us, and we’re here to assist you throughout the process.
